FAQ

Booking is easy! You can call us, WhatsApp us, or email us with your journey details. We confirm your booking instantly and provide chauffeur and vehicle details ahead of time.

We provide chauffeur services across London, Windsor, Maidenhead, High Wycombe, Beaconsfield, Gerrards Cross, Henley-on-Thames, and Oxford. We also cover all major airports, private jet terminals, and Southampton Cruise Port.

We offer transfers to and from London Heathrow, Gatwick, Luton, and Stansted, as well as Farnborough, Biggin Hill, Luton Signature, and Stansted Harrods private airports.

Our services include:

• Airport Transfers

• Corporate Travel

• Event Chauffeur Service

• Hourly & Full-Day Chauffeur Hire

• Luxury Wedding Chauffeur Hire

• Private Tours & Sightseeing

• Southampton Cruise Transfers

Yes! Our hourly and daily chauffeur service gives you a dedicated vehicle and driver for as long as you need, perfect for business meetings, shopping trips, or multi-stop itineraries.

Yes — all of our services are fixed price, with no hidden fees or surge pricing. The price you are quoted at booking is the price you pay.

Yes — you can choose from our fleet, including Mercedes E-Class, S-Class, V-Class, Range Rover, BMW 7 Series, Sprinters, and luggage vans, depending on your preferences and group size.

Yes — we can provide baby seats, toddler seats, or booster seats free of charge. Please request them at the time of booking.

Yes — cancellations and changes can be made with advance notice. Please check our cancellation policy when booking for full details.

Absolutely — you can book round-trip transfers when making your reservation, so your chauffeur is waiting for you on your return.

Yes. We offer fixed-price chauffeur transfers from any London address to all four Heathrow terminals (T2, T3, T4, T5). A standard Mayfair to Heathrow journey takes around 45 to 60 minutes depending on traffic. Meet-and-greet inside arrivals is included on return transfers, along with up to 60 minutes complimentary wait time. Call +44 1753 395333 for a quote.

Yes — we cover the full UK event calendar including Royal Ascot (June), Wimbledon (June/July), British Grand Prix at Silverstone (July), Henley Royal Regatta (July), Glastonbury (June), Epsom Derby (June) and Cheltenham Festival. Book at least 4 weeks ahead for peak event dates to guarantee your preferred vehicle and chauffeur.

For airport transfers, 24 to 48 hours notice is fine. For weddings, corporate accounts or peak events such as Ascot, Wimbledon or F1, we recommend booking 4 to 8 weeks ahead. Same-day bookings are possible subject to availability — call us on +44 1753 395333 or WhatsApp 07474 218370 for urgent requests.

Yes. Black Royale Chauffeurs is licensed by the Royal Borough of Windsor & Maidenhead under operator licence PO1360. All our chauffeurs hold a current private hire driver licence and our vehicles are fully insured for private hire work. Our company registration is 16627212 and VAT registration is 498703343.

Yes. We offer monthly invoicing for corporate accounts including law firms, banks, embassies, family offices and other regular clients. Account setup takes about 5 minutes via a short form. For one-off bookings, we accept all major credit and debit cards plus bank transfer. Email reservations@blackroyalechauffeurs.com to discuss corporate setup.