Privacy Policy

At Black Royale Chauffeurs, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a booking, or use our chauffeur services.

1. Information We Collect

We collect the following types of information when you interact with us:

  • Personal Information: Name, email address, phone number, billing address, and payment details when you make a booking.

  • Travel Details: Pickup and drop-off addresses, flight information, and special requests to provide our service.

  • Technical Data: IP address, browser type, device information, and cookies when you browse our website.

  • Communication Data: Emails, messages, or calls exchanged with our team.

2. How We Use Your Information

We use your data to:

  • Process and confirm bookings

  • Communicate with you regarding your trip

  • Provide customer support

  • Personalize and improve our website and services

  • Comply with legal and regulatory requirements

3. Sharing Your Information

We respect your privacy and never sell your data. We may share your information only with:

  • Chauffeurs and Service Providers: To fulfill your booking and provide the best service

  • Payment Processors: For secure transaction processing

  • Authorities: If required by law or to protect our rights

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, misuse, or disclosure. All payments are processed through secure, encrypted systems.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze traffic, and improve functionality. You can disable cookies through your browser settings, but some features may not work as intended.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Request a copy of the information we hold about you

  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us at:
Email: reservations@blackroyalechauffeurs.com

7. Data Retention

We keep your data only as long as necessary to provide our services and comply with legal obligations.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Questions About Privacy?
If you have any questions or concerns about how we handle your data, please contact us:
Phone: +44 1753 395333 | WhatsApp: 07474 218370 | Email: reservations@blackroyalechauffeurs.com